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Terms of Service

Effective Date: [DATE] Last Updated: [DATE]

These Terms of Service ("Terms") govern your use of the Expert CPQ Solutions product configurator (the "Service"), operated by Expert CPQ Solutions on behalf of Expert CPQ Solutions ("we," "us," or "our"). By accessing or using the Service, you agree to be bound by these Terms.

1. The Service

The Service allows you to configure a product, view an estimated price, and submit a quote request to Expert CPQ Solutions. The Service is provided to facilitate communication between you and Expert CPQ Solutions.

2. Quotes Are Estimates, Not Binding Offers

Any price displayed in the configurator or included in any document generated by the Service (including PDF quotes) is an estimate only. Estimates are based on the options you select and standard pricing at the time of configuration.

No price displayed by the Service constitutes a binding offer or contract. Final pricing, availability, lead times, and product specifications will be confirmed in writing by Expert CPQ Solutions following your quote request. Expert CPQ Solutions reserves the right to modify, correct, or revoke any estimate.

You should not rely on any estimate from the Service for purposes of budgeting, contracting, or financing without first obtaining a written confirmation from Expert CPQ Solutions.

3. Information You Provide

When you submit a quote request, you provide certain personal information including your name, email address, and any other details you choose to include. You agree that the information you provide is accurate, current, and complete.

You may not submit a quote request on behalf of another person without their consent.

4. How We Use Your Information

We use the information you submit to:

For full details on how we handle your personal information, please see our Privacy Policy.

5. Acceptable Use

You agree not to:

We reserve the right to limit or terminate access to the Service for any user who violates these Terms.

6. Intellectual Property

All content, design, software, and underlying technology of the Service is the property of Expert CPQ Solutions or its licensors and is protected by applicable copyright, trademark, and other intellectual property laws.

You receive no ownership rights in the Service by using it. You may save, print, or share the quote documents generated for you personally, but you may not reproduce or distribute any part of the Service itself.

Product names, designs, and configurations displayed in the Service may be the property of Expert CPQ Solutions or third parties.

7. Disclaimer of Warranties [LAWYER REVIEW REQUIRED]

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW.

WITHOUT LIMITING THE FOREGOING, WE DO NOT WARRANT THAT:

NOTHING IN THESE TERMS LIMITS OR EXCLUDES ANY WARRANTY, RIGHT, OR REMEDY THAT CANNOT BE LIMITED OR EXCLUDED UNDER APPLICABLE LAW, INCLUDING THE ONTARIO CONSUMER PROTECTION ACT, 2002 AND THE CANADIAN CONSUMER PROTECTION ACT.

8. Limitation of Liability [LAWYER REVIEW REQUIRED]

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT WILL EXPERT CPQ SOLUTIONS OR Expert CPQ Solutions BE LIABLE TO YOU FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOST PROFITS, LOST DATA, OR BUSINESS INTERRUPTION, ARISING FROM OR RELATED TO YOUR USE OF THE SERVICE, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

OUR TOTAL CUMULATIVE LIABILITY FOR ANY CLAIM ARISING FROM OR RELATED TO THESE TERMS OR THE SERVICE SHALL NOT EXCEED ONE HUNDRED CANADIAN DOLLARS (CAD $100).

NOTHING IN THIS SECTION LIMITS LIABILITY THAT CANNOT BE LIMITED UNDER APPLICABLE LAW, INCLUDING LIABILITY FOR DEATH, PERSONAL INJURY, FRAUD, OR ANY MATTER FOR WHICH LIABILITY CANNOT BE EXCLUDED OR LIMITED UNDER ONTARIO OR CANADIAN LAW.

9. Indemnification [LAWYER REVIEW REQUIRED]

You agree to indemnify and hold harmless Expert CPQ Solutions, Expert CPQ Solutions, and their respective officers, employees, and agents from any claim, loss, liability, or expense (including reasonable legal fees) arising from:

10. Changes to the Service or Terms

We may modify, suspend, or discontinue the Service at any time, with or without notice. We may also update these Terms from time to time. The "Last Updated" date at the top reflects when changes were last made. Continued use of the Service after changes constitutes acceptance of the updated Terms.

For material changes, we will make reasonable efforts to notify you, including by posting a notice on the Service or sending a notice to the email address you provided.

11. Termination

We may suspend or terminate your access to the Service at any time, with or without cause, including for violation of these Terms.

You may stop using the Service at any time. To request deletion of personal information we hold about you, see our Privacy Policy.

12. Governing Law and Disputes [LAWYER REVIEW REQUIRED]

These Terms are governed by the laws of the Province of Ontario and the federal laws of Canada applicable therein, without regard to conflict of laws principles.

Any dispute arising from or related to these Terms or the Service will be resolved in the courts of the Province of Ontario, and you consent to the exclusive jurisdiction of those courts. This does not limit any right you may have under applicable consumer protection law to bring a claim in your local court or to seek dispute resolution through a consumer protection authority.

13. Contact

Questions about these Terms should be directed to:

Expert CPQ Solutions Email: JohnMignardi@expertcpqsolutions.com Phone: +1 (365) 323-6547 43 Bosworth Street, Ancaster, ON L9K 1N9, Canada

Platform operated by: Expert CPQ Solutions Email: johnmignardi@expertcpqsolutions.com

14. Entire Agreement and Severability

These Terms, together with the Privacy Policy, constitute the entire agreement between you and us regarding your use of the Service. If any provision of these Terms is found to be unenforceable, the remaining provisions will remain in full force and effect.